Get in Touch with Elite Elevators
Customer Relationship Manager-India
Job description
- Building and maintaining relationships with clients and key personnel.
- Conducting business reviews to ensure clients are satisfied with their products and services.
- Alerting the sales team regarding opportunities for further sales within key clients.
- Escalating and resolving areas of concern as raised by clients.
- Liaising with internal departments to ensure client needs are fulfilled effectively.
- Schedule periodic maintenance for the client
- Register complaints and contact customer to understand the complaint
- Take steps to resolve the complaints
- Audit and update complaint sheets
- Prepare and update weekly and monthly goals
- Inform customer on transport details and heads up on any payments
- Inform client on organizing for Unloading of material, scaffolding and any civil works
- Arrange Pre-installation check with our technician to ensure the site is ready for installation
- Age Limit – Below 30 yrs
Immediate Joiners are preferred.
Key Skills
- Excellent communication skills in English with Hindi
- Good relationship management and networking skills.
- Pleasing personality with the ability to understand client needs and also execute the same.
- Who enjoys working in a highly charged environment.
- Well versed in MS Office- Excel/Word/Power Point
If you think you are right candidate for us then you may apply in our website – http://server.eliteelevatorsindia.net/od/